I have always had good service with JRO. I have boarded my Bull Terrier at least 8-10 times. My Bullie is on a special diet and pills - JRO is happy to accomodate. Not sure of how much attention she gets.

Never leave your pet in the care of JRO Pet boarding. Before boarding my dog I took him to the vet for a well dog checkup and shots update. He received a clean bill of health. After 8 days at JRO boarding I hardly recognized him. From his chin to his chest he had scratched off all his fir. It was hanging in strips and infected. The infection was so bad that it had spread to his eyes and ears... view full comment

Never leave your pet in the care of JRO Pet boarding. Before boarding my dog I took him to the vet for a well dog checkup and shots update. He received a clean bill of health. After 8 days at JRO boarding I hardly recognized him. From his chin to his chest he had scratched off all his fir. It was hanging in strips and infected. The infection was so bad that it had spread to his eyes and ears. I rushed him to the vet and after $300+ in vet bills and five prescriptions he is slowly on the mend. All the owner could say over and over again is that she never noticed a problem. I understand problems happened but this is a clear sign of neglect. During the boarding I had called and was told he was doing fine. I feel so guilty for leaving my dog there. Please whatever you do, do not make the same mistake. view short comment

Great service! Our dogs always come home happy and super clean after they're groomed. And they smell great for about two weeks afterwards.